![]() ![]() One of the catches about these plans is that you can only have two lines on this plan so you can’t sneak your entire family in. If you’re over 55, you can get 55+ plans where you can pay Tmobile $55 a month instead of $100 for a similar plan. The main offers are 55+ plans, ACP, and military and first responder discounts. The final way to get deals on your T-Mobile account is to see if you qualify for any special plans Tmobile has for affinity groups. Start Saving Special Tmobile Offers For Existing Customers The discounts generally last for a year but we’ve found that you can renegotiate after a year and get the discount extended. By speaking to a manager, you’ll be able to increase your promotional discount from $10 to as much as $30 to $50 a month. Managers can override some of the system limits on discounts. The final and best method to fully maximize the loyalty/promotional discount you can ask for is to speak to a manager on the retention team. It’ll now be called a loyalty discount rather than a promotional discount. Once you get there, the loyalty department will generally increase your discount. They will give you additional discounts that you can get offered before you leave. However, you can increase that discount by moving further in the cancellation process.Īsk to be transferred to the T-Mobile retention department. Generally, they’re going to offer you a $10 recurring discount that will be valid for 12 months. If you are a customer in good standing with tmobile, you’ll often be given a discount at this time. You want to see if they have a better offer. It’s critical that you say that you’re thinking of leaving T-Mobile. You’ll start by asking the rep if you can get a discount on your existing plan. Once you’ve confirmed that you’re on the best plan for your current usage, it’s time to see if you can get a discount on your current plan even if you’re an existing customer.įor this deal, you’ll actually need to negotiate to get a discount rather than having the rep just apply a new plan for you. ![]() Discounts For Existing T-Mobile Customers It’s basically switching you to current plans or aligning your plan to your actual usage. These kinds of deals don’t require any negotiation skills or a deep understanding of T-Mobile customer retention practices. If you’re not using these features, you’re wasting your money. The difference between many tmobile plans is free Netflix or higher mobile hotspot usage. While you’re on the line, ask their advice on which plan is best for you to move to given your usage. The agent will likely move you to one of the plans on the website. Once you have someone on the line, ask them if there’s any way to save money on your plan.īefore you make the call, check T-Mobile’s current plans to see if you would save if you switched to one of them. You’re going to need to do that yourself by calling tmobile customer support at (800) 937-8997. Just because that’s the case doesn’t mean that T-Mobile switches you automatically to a plan that best fits your needs. Most of the time, plan prices go down and the number of features go up. If you’ve been with T-Mobile for more than a year, the plan that you’re currently on has likely been renamed or changed. Their current regular tier plans are Magenta Max, Magenta, and Essentials. To respond to competition from AT&T and Verizon, tmobile constantly changes its plans to maintain and grow its customer base. The easiest way to get deals on T-Mobile as an existing customer is to upgrade your plan or switch your plan to a lower-tier one that meets your current plan usage.
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